Privacy Policy

At Esther’s Haven, we respect your privacy and are committed to protecting your personal information.
This Privacy Notice explains how we collect, use and protect information when you visit our website or contact us.

1. Information We Collect
When you contact us through our website or by email, we may collect:
Your name and contact details.
Information you provide in your enquiry.
Basic technical information collected through our website, where applicable.

2. How We Use Your Information
We use your personal information to:
Respond to enquiries and requests for information.
Communicate with prospective partners, local authorities and other stakeholders.
Develop and administer our services.
Meet applicable legal obligations.
We generally rely on our legitimate interests in responding to enquiries and developing our services, or on legal obligations where applicable.

3. How We Protect Your Information
We take reasonable steps to keep personal information secure and restrict access to authorised individuals.
We do not sell your personal information. We may share information with trusted service providers where necessary to operate our website and communications, or where required by law.

4. How Long We Keep Information
We retain personal information only for as long as reasonably necessary for the purposes described above, taking account of any applicable legal requirements.

5. Your Rights
Under UK data protection law, you may have the right to access, correct, erase or restrict the use of your personal information, and to object to certain processing.
You may also raise concerns with the Information Commissioner’s Office (ICO) at www.ico.org.uk.

6. Contact Us
For privacy-related enquiries, please contact:

Esther’s Haven
Email: info@esthershaven.co.uk
Website: www.esthershaven.co.uk

7. Updates to This Notice
We may update this Privacy Notice as our business and services develop. Any changes will be published on this page.